General Information
What is the location of the hotel?Pepper Sea Club Hotel is located between Rethymnon and Chania, just outside the village of Kavros. The hotel is situated right on the beach overlooking the Sea of Crete and at a distance of:
4 km. from the fishing village of Georgioupolis
100 km. from the port of Heraklion
45 km. from the old town of Chania
20 km. from the old town of Rethymnon
How far is the hotel from the airport?Pepper Sea Club Hotel is located 50 km from Chania Airport and 100 km from Heraklion Airport.
How do I contact the hotel directly?You can contact the hotel directly by phone at +30 28254 40999, by email at reservations@pepperhotel.gr, or through the contact form* on our website.
Reservations & Check-in/Check-out
What time is check-in and check-out?Check-in is typically from 3:00 PM onwards, and check-out is by 11:00 AM.
Is late check-out available?Yes, late check-out is available upon request, subject to availability and an extra charge. Please contact our reception desk upon arrival.
How many days do I have to cancel my reservation?Cancellation policies vary depending on the selected rate and booking conditions. For detailed information regarding your reservation, please refer to your booking confirmation or contact us directly at reservations@pepperhotel.gr. How can I request a special room arrangement (e.g., honeymoon, birthday celebration, accessible room)?Please contact our Guest Relations department directly or send us an email at reservations@pepperhotel.gr to request any special arrangements. We will do our best to accommodate your needs, subject to availability.
Honeymoon & Special Packages
Do you offer Honeymoon packages?Yes. We offer three honeymoon packages:
The Rose Garden Honeymoon (for free)
- Decoration of honeymoon bed with white elements upon arrival.
- A welcome bottle of chilled sparkling wine along with Cretan traditional marriage delicacy ‘Melokarido” – a Greek tradition of honey and walnuts, symbolizing virility and the sweetness of life.
- A Welcome platter selection of fresh seasonal fruits.
To enjoy this free offer, inform the hotel up to 14 days before your arrival and present a copy of your wedding certificate (dated within the last 4 months) at the Front Desk. This offer applies for minimum 4-night stay in any accommodation.
The Pearl Perfection (with an additional cost)
- Special room decoration upon arrival, with white elements on the bed.
- A Welcome bottle of chilled sparkling wine along with Cretan traditional marriage delicacy ‘Melokarido” – a Greek tradition of honey and walnuts, symbolizing virility and the sweetness of life.
- Honeymoon Breakfast served in your room, a day of your choice.
- One exclusive Romantic candlelit dinner in our la carte restaurant.
- A deeply relaxing massage for the entire body and head enriched with special oil (60’ duration), once per stay.
The Rose Symphony (with an additional cost)
- Roundtrip Private transfers from/to the Airport of Heraklion or Chania city to “Pepper Sea Club Hotel”.
- VIP Express check-in by the hotel management at your accommodation.
- Daily Turn down service.
- Exclusive romantic arrival offer including Champagne & fresh seasonal fruits.
- Private beach gazebo with full service for one day.
- Room upgrade, upon availability.
- Suitcases unpacking service.
- Late check-out till 18:00, upon availability.
- One private Romantic candlelit dinner.
- Honeymoon Breakfast is served in your room anytime during your stay or Honeymoon Floating Breakfast (depending on room type).
The Blue Moon (with an additional cost)
- Private butler will open a bottle of chilled sparkling wine upon arrival to toast your future
- Extravagant floral displays (refreshed throughout your stay
- Private beach gazebo with full service for two days.
- One 4-course private romantic candlelit dinner on the beach.
For further information or assistance regarding our honeymoon packages, please feel free to contact us at reservations@pepperhotel.gr.
Transfers & Transportation
Do you offer transfer services?Yes, we provide transfer services to and from Chania and Heraklion airports to our resort at an additional charge.
Free transfer for direct bookings:
Guests who book directly through our official website can benefit from complimentary transfer services under special conditions:
For further information or assistance, please contact us at reservations@pepperhotel.gr.*Special conditions apply.
Facilities, Dining & Services
Do you offer free Wi-Fi?Yes, Wi-Fi is complimentary available throughout the hotel, including guest rooms and common areas.
Can I store my luggage at the hotel?Yes, we offer complimentary luggage storage for guests before check-in and after check-out.
Do you have a fitness corner?Yes, for those who like to exercise, Pepper Sea Club Hotel offers a Light Gym and an Open-Air Gym, available at no extra charge.